Privacy policy

Last updated: April 5, 2026

KOMSHA (“we”, “us”, “our”) operates this store and website, including all related information, content, features, tools, products and services (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services or otherwise interact with us.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect the following categories of personal information:

Contact details: name, billing/shipping address, phone number (if provided), email address
Transaction information: products viewed, cart activity, purchases, returns, exchanges
Payment information: payment method, transaction details, payment confirmations
Account information: login credentials, preferences (if account is created)
Communication data: any information shared with us through email or support queries
Device & usage data: IP address, browser type, device information, pages visited, time spent

We do not store your card details. Payments are processed securely through third-party payment providers.

How We Collect Your Information

We collect information:

Directly from you when you place orders, browse, or contact us
Automatically through cookies, pixels, and similar technologies
From service providers such as Shopify and payment partners
From third-party integrations (if used)

How We Use Your Information

We use your personal information to:

Process and fulfill orders
Manage your account and preferences
Provide customer support
Improve website performance and user experience
Send transactional updates (order, shipping, returns)
Send marketing communications (only if you opt-in)
Detect and prevent fraud or misuse
Comply with legal obligations

Sharing of Personal Information

We do not sell your personal information.

We may share your information with:

Shopify (platform provider)
Payment processors
Shipping and logistics partners
Analytics and marketing tools

These parties only use your data to perform services on our behalf or as required to operate the business.

We may also disclose information:

To comply with legal obligations
To protect our rights or prevent fraud
In case of a business transfer (merger/sale)

Relationship with Shopify

Our store is hosted on Shopify Inc. Your data may be processed by Shopify to enable and improve the Services.

Shopify may process your information in accordance with its own Privacy Policy:

https://privacy.shopify.com/en

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve functionality
Understand user behaviour
Personalise your experience

You can manage or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

Children’s Privacy

Our Services are not intended for individuals under 18.

We do not knowingly collect personal data from children.

Data Security and Retention

We take reasonable measures to protect your data. However, no system is completely secure.

We retain your data only as long as necessary:

To fulfill orders
To comply with legal obligations
To resolve disputes

Your Rights

You may have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications

To exercise your rights, contact us at:

📩 labelbykomsha@gmail.com

Communication Preferences

You may unsubscribe from marketing emails at any time using the link provided in our emails.

Even if you opt out, we may still send:

Order confirmations
Shipping updates
Transaction-related messages

International Transfers

Your information may be processed or stored outside your country as required to operate the Services.

Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have any questions or concerns: